1. Information We Collect

We collect the following types of information:

1.1 Information you provide directly

  • Name
  • Email address
  • Shipping address
  • Any information submitted through contact forms or newsletter sign-ups

1.2 Website interaction data

  • IP address
  • Browser type
  • Pages visited
  • Cookies (see below)

1.3 Order information (for customers)

When you make a purchase, we collect:

  • Name
  • Billing & shipping address
  • Email
  • Payment details (processed securely by third-party payment providers)

2. Comments

When visitors leave comments on the site, we collect:

  • The data shown in the comments form
  • IP address
  • Browser user agent string for spam detection

An anonymized hash from your email address may be sent to Gravatar.
Gravatar Privacy Policy: https://automattic.com/privacy/

After your comment is approved, your profile picture may be publicly visible.

3. Media Uploads

If you upload images, please avoid uploading photos containing embedded location data (EXIF GPS).
Visitors may be able to extract GPS data from images.

4. Cookies

We use cookies to improve your experience. Cookies may be set when:

4.1 Leaving comments

Your name, email, and website may be saved for convenience. These cookies last 1 year.

4.2 Visiting login pages

A temporary cookie is used to determine if your browser accepts cookies. It is deleted when you close your browser.

4.3 Logging in

Several cookies store:

  • Login information (2 days)
  • Display preferences (1 year)

If “Remember Me” is selected, login persists for 2 weeks.

4.4 Editing or publishing content

A cookie storing the post ID is saved; it contains no personal data and expires in 1 day.

5. Embedded Content

Articles may include embedded items (videos, images, etc.) from external websites.

These sites may:

  • Collect data
  • Use cookies
  • Track interactions

As if you visited the external site directly.

6. Who We Share Your Data With

We share your data only when necessary:

  • Password reset requests include the user’s IP address
  • Payment information is handled by secure third-party providers (e.g., Stripe, PayPal)
  • Anti-spam systems may process comments (e.g., Akismet)

We never sell your personal information.

7. How Long We Retain Your Data

  • Comments and their metadata are kept indefinitely
  • Customer order information is stored for legal and accounting purposes
  • Registered users may see, edit, or delete their personal data (except username)

8. Your Rights

You may request:

  • A copy of your personal data
  • Correction of inaccurate data
  • Deletion of your data (“right to be forgotten”)

Requests can be sent to: hello@nature365.co.nz

We cannot delete data we must retain for legal or security reasons.

9. Where Your Data Is Sent

  • Visitor comments may be checked through automated spam detection systems
  • Payment data is processed through secure third-party gateways
  • Email newsletters are managed via trusted email providers (e.g., Mailchimp)

10. Contact Us

If you have any questions about this Privacy Policy or your data:

hello@nature365.co.nz